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Search marketing in the new media era.

August 29, 2003
 
Internet Ad Spending in U.S. Climbs over 15%
Internet ad spending for the first half of 2003 increased more than any other form of advertising, signalling the continued importance of search engine marketing (which is rated as the #1 method of online advertising).


August 28, 2003
 
Google puts Overture back in its place
Without making any announcements, Google quietly updated it's index making it larger than Overture's AllTheWeb index.
Google to Overture: Mine's Bigger

August 26, 2003
 
Can't get enough Google news?
Another "inside" look at Google and the company they have built.

"a 1,000-employee paradise with free food, unlimited ice cream, pool and ping-pong tables and complimentary massages, plus the ability to spend 20% of work time on any outside activity."

USATODAY.com - The search engine that could

August 25, 2003
 
KeywordRanking.com to Provide Top-Level Sponsorship for Search Engine Strategies in Chicago
KeywordRanking.com the global leader in search engine marketing today announced its Premier Plus Sponsorship of Jupiter Media's Search Engine Strategies conference, the highest level of sponsorship for the event.

Moderated by Search Engine Expert Danny Sullivan, this three-day event to be held December 9-11 in Chicago, revolves around the growing field of search engine marketing, with sessions covering the various ways that Web marketers can make their sites visible on search engines through paid and free methods.

KeywordRanking.com offers search engine marketing (SEM) services to companies of all sizes with clients including NBC, Alaska Airlines, Monica Lewinsky and Jos. A. Bank. Part of the WebSourced, Inc group (which also includes ProRanking.com), KeywordRanking.com has 50 employees servicing more than 1,000 clients from its North Carolina office.

Commenting on the decision to sponsor the event, vice president of search marketing, Andy Beal said, "The search engines have become a fundamental element of any marketing campaign and as leader in the search engine marketing industry, we wanted to provide our support for this prestigious event." Beal added, "As co-Premier Plus Sponsors with Yahoo, the event has the backing of both one of the largest search engines and one of the largest search engine marketing companies."

USATODAY.com - Money - Stocks - Press Releases

 
Internet Sales Rise as Share of All Sales
Internet sales rose as a proportion of the nation's retail sales in the second quarter compared with the period last year, government figures show.
Internet Sales Rise as Share of All Sales

 
InfoSpace's Founder, His Wife Are Ordered to Pay $247 Million
InfoSpace Inc. founder Naveen Jain and his wife were ordered by a judge to repay $247 million to the Internet company for violating insider-trading laws, in what lawyers say is one of the largest awards ever stemming from insider-trading allegations.

Mr. Jain said he didn't have an opportunity to present his side to the judge at a hearing or a trial. "The plaintiffs found a sympathetic judge who misapplied the law," he said. "Sometimes the legal system turns our dreams into a nightmare. But I believe the error will be corrected at the appellate level."

InfoSpace owns Dogpile.com, Excite.com and MetaCrawler.com.
WSJ.com - InfoSpace's Founder, His Wife Are Ordered to Pay $247 Million

August 24, 2003
 
Paid search results met with confusion and disdain
For those of you relying on paid advertising for your search results without supplementing with a "free" or "organic" approach, be sure to read this article.

Three out of five searchers have no idea that search engines are paid for some of the results in their listings, according to Leslie Marable, Consumer WebWatch researcher and author of the study

While 41 percent of the search results selected by the study subjects were paid for, none of the searchers were aware of their commercial nature until told by the researchers. Once the paid-placement results were identified, most of the subjects were surprised, and some responded with what Marable described as "negative emotion."


As the FTC pushes for clearer diclosure of PPC advertising, more search users will become aware of paid listings, which could result in fewer click-thrus if indeed they do view them with a "negative emotion."

PCWorld.com - Study: Paid Listings Still Confuse Web Searchers

 
Mr. Gates and the Hunt for Search
An interesting article in the September issues of Business 2.0 magazine, highlights the growth of search engines and what Microsoft is likely to do in its approach.

"Fifty to 60 percent of consumer search queries go unanswered by any search engine," points out Lisa Gurry, group product manager at MSN. "No one is successfully doing [search] today," she adds.

The author also suggests that a last minute counter-offer from MSN to Overture is not out of the question.

Business 2.0

August 22, 2003
 
Overture claims to have largest search engine
Overture announced that their acquisition of Fast Search and Transfer has led to the development of the world's largest search engine with over 3.2 billion documents.

This is impressive, yet FAST has always claimed to have indexed close to 5 billion documents, but after filtering out spam and duplicates, this number was always reduced considerably.

I may be a cynic, but maybe Overture decided to be less accurate in filtering so that it could make a big announcement and top Google's 3 billion pages.

Overture Launches World's Largest Search Index - BizReport

 
Huicong International Software announces search engine
A Chinese software company has decided that China needs a home-grown competitor to Google. The new search engine will include MP3 & Flash search and include a dictionary.

"Huicong will devote itself to the research and development of Chinese search engines to realize the dream of China's own Google," said Chen.

The company is part of the 300 or so Web portals that make up the China Search Alliance, a group that aims to challenge global search giants such as Google.

BusinessWeek Online: News from C|Net.com

August 21, 2003
 
Microsoft presses ahead with search
MSN has confirmed that they are pressing ahead with developing their own crawler results. They also confirmed that they would be sticking with LookSmart as well.
News: Microsoft tools its Web search engine

 
Funniest Quote at Search Engine Strategies - San Jose
After Danny Sullivan had introduced the session "Advanced Link Building Forum", Paul Gardi, Vice President of Search for Ask Jeeves quipped, "Also known as The Advanced Google Spamming Forum".

 
Inside Search Engine Strategies, San Jose - Day Four
While many attendees had decided to forego day four of Search Engine Strategies, San Jose in order to catch a flight, those that did stay, were offered some very diverse and interesting sessions to choose from.

The most important topic of the day for any search engine marketer had to be Converting Visitors into Buyers. While some marketers concentrate on simply obtaining top rankings in Google, Yahoo and other search engines, those more experienced SEM’s know the importance of actually converting that valuable traffic. An impressive panel of speakers provided the audience with ideas and solutions to increase a website’s conversion ratio.

While iProspect is known for its expensive service, their pricing does allow for extensive work in the area of visitor conversion. Conversion Product Manager, Larry Kerstein, shared with the attendees different factors that help ensure a website encourages conversions. While the natural thought process might lead a website owner to write text that screams “buy it now�, Kerstein suggested that in some instances your visitor may not yet know that they need your product or service. He suggested that the copy on a website should inform and educate a visitor so that they can ultimately decide what meets their needs. Once they know what it is you offer and why it is better than your competitor’s product, you can then encourage them to order. Talking to the buyer in the language of the buyer and using benefit statements rather than product specifications, were all conducive to increasing client conversion, according to Kerstein.

Michael Sack, Chief Product Officer for Inceptor offered similar advice but suggested that you “do not have to take apart your website to increase conversions�. Citing an example taken from Dell’s website he backed-up his theory by demonstrating that the computer manufacturer had increased conversion rates by 6% simply by enhancing the category structure of certain areas of their website. Sack provided research from Shop.org which suggested that the average conversion rate for the retail sector was just 1.8%.

Sack also gave attendees examples of questions a visitor may ask themselves when at your website:

• Why should I buy from you?
• Should I trust you?
• What is special about your company?

The most important part of Sack’s message was that website owners should simply “expose their content on the Internet�. By this he was suggesting that too few websites offer enough information about a product or service and with many people using the search engines to research a purchase, marketers needed to provide this valuable information. Finally, Sack told attendees to constantly “test, analyze and adjust�, giving a great example of how different types of pages tested on MSN yielded conversion rates from 1.75% to more than 3%.

Repeat speaker Heather Lloyd Martin took the conversion process to a different level when she challenged that the conversion begins with enticing a search user to actually click on your listing. She implored marketers to ensure that Title tags and Descriptions were compelling to humans and not just search engine friendly. She explained that a site ranked lower on a search results page, could have higher click-thrus than the number one listed site, if its listing were more enticing and targeted.

Of course, in order to accurately track all of these conversions, a website owner would need to ensure accurate reporting and tracking of visitors. The Measuring Tool Vendors session brought together different web analytics companies together in one room to tout the benefits of each of their respective products.

Representatives of all the major analytics tools were in attendance, each offering the benefits of their product and how it worked. The companies included:

• Urchin.com – software based analytics starting at $895 with additional modules priced at $695. A 15 day trial is available at their website.
• ConversionRuler.com – for the minimalist looking for a cheap alternative. Focused on reporting PPC data the service is priced “per click thru� analyzed with a free trial available.
• WebTrends.com – the most well known web analytics service and most popular. Comprehensive stats can even show you which stage of a website’s checkout process cause the most abortive sales.
• ClickTracks.com – the newest, but arguably the most original web analytics package around. ClickTracks displays website visitor behavior directly on the pages of your website. Different demos can be downloaded from the website.

John Marshall of ClickTracks was particularly entertaining when he decided to skip thru his entire presentation in about 30 seconds so that he could discuss a book that he felt would provide great insight for marketers looking to collect and present data. Marshall suggested that each attendee purchase Edward Tufte’s “The Visual Display of Quantitative Information� as it would assist them in analyzing website data. While the unique abandonment of his own product to discuss a book may have seemed crazy, I suspect that Marshall knew that the findings of the book would lead marketers to conclude that ClickTracks unique display of website analytics was the perfect solution to their needs.

As the last day of the conference wound down, a wave of satisfaction appeared to be felt by all of those involved. The attendees, staff, exhibitors, speakers (and those of us who had agreed to write daily articles when they should have been relaxing) all agreed that the event had been the most successful and well received search engine conference yet. The industry is growing at a rapid rate. Not only is there change in the landscape for the search engines, but search engine marketers are also changing and adapting. With the successful launch of SEMPO (Search Engine Marketing Professional Organization), marketers even have a “trade union� in an industry that is expected to grow by billions of dollars each year.

If you were not able to attend the conference in San Jose, I hope this series has given you an insight into the developments taking place and maybe even encouraged you to attend the next conference in Chicago in December. If you were able to make it, I’m sure you will agree that the event was an outstanding success.

August 20, 2003
 
Inside Search Engine Strategies, San Jose – Day Three: A Chat With Sergey Brin
Day 3 of Search Engine Strategies, San Jose included a wide range of sessions covering broad topics such as “Meet the Crawlers� and the more targeted “Google API�. However, there was not an empty seat available when Danny Sullivan sat down with Google co-founder, Sergey Brin, on the eve of his 30th birthday, to chat about the past and future of the world’s most famous search engine.

Sitting in two elegant arm-chairs with a large plasma screen providing a back-drop of a roaring log fire, the setting suggested that we were ease-dropping on too old friends who were reminiscing about the past.

Google’s growth

It has been five years since Google entered the search engine arena and in that time the then unknown challenger to AltaVista has grown from 15 million pages indexed to a colossal 3+ billion, serving 76% of US searches. Danny Sullivan recalled how Brin had attended one of the earlier conferences and had asked the audience who had heard of Google. Back then, few hands went up. Laughter circulated today’s audience when Danny gave Sergey the opportunity to ask the same question; “Who here has heard of Google?�

Danny then proceeded to real off the developments that Google had made this year alone; AdSense, Toolbars, buying Blogger, launching Google News Alerts etc. Asked if Sergey was proud of these accomplishments, he replied modestly, that despite the list sounding impressive, he believed they were “not doing enough� in his mind. Sergey wanted his company to expand even further and provide searchers with even more technological developments and enhancements that would expand the use and enjoyment of Google.

Expanding content on the web

Danny wanted to know from Sergey which of the past year’s accomplishments he was particularly pleased with. After giving the question some thought, Sergey offered that the recent launch of their “AdSense� service was his proudest moment. The affiliate type service allowed small businesses an opportunity to display Google’s AdWords sponsors on their own website, providing a means for many companies to increase income from their website by sharing in the revenue these sponsorships generated. Sergey expressed his desire for AdSense to “spur the next generation of content on the web�.

An IPO for Google?

Turning to the question on everyone’s lips, Danny asked Sergey if an IPO was on the horizon and when might Google make a public offering. Giving his answer, you could tell that Sergey was a man that had envisioned building a better search engine to assist the world, with the last thing on his mind being answering to Wall Street. “We debate [going public] periodically at board meetings� said Brin and it “would be nice to have currency to do acquisitions, [however] there are significant management distractions with being public�. While his statements seemed to signal that Google does not intend to become a public company, Brin did admit that there is a “good chance eventually� that they would issue an IPO but that it is “not the most pressing thing.�

Google acquiring MSN?

If issuing an IPO was not in the future of Google, was an acquisition strategy likely to be developed? Danny couldn’t resist putting a twist on a recurring question, “Any chance Google would buy Microsoft?� Sergey joined the audience in raucous laughter as everyone dismissed this as being a possibility, although with Google’s reputation and dominance, you would be forgiven for thinking that this impossible scenario could just happen. On a more serious note, Danny did ask Sergey whether Google would entertain any advances made by a rival company such as MSN. “We have always said “no� thus far� explained Brin, but he went to on elaborate that they “can’t discount any approach�. This statement created more questions than it answered, suggesting that rumors of an approach by MSN and Yahoo had an element of truth.

Preventing misuse


Turning to the technology developments that Google had planned for the future, Danny asked Sergey to elaborate on the work that goes into the constant development of the famed Google PageRank. Sergey explained that it was still very much an important part of Google’s ranking system and that more than half a dozen new ranking technologies are tested each month with roughly half of these being integrated into Google’s PageRank algorithm. He went to on discuss the issues Google faces with spam and indicated that Google is aware of the “corrupt� uses of some companies in an attempt to manipulate the PageRank but he made it quite clear that they have technologies to deal with any misuse.

Paid inclusion not likely at Google


A request that is often made to Google is that they introduce a paid inclusion option so that those interested in obtaining faster inclusion into the index, have a means to do so, at a premium. While many representatives of Google have expressed in the passed that this is unlikely to happen, Sergey made a point of clarifying his dislike of introducing paid inclusion. “I don’t really believe in it� said Brin, adding that he wanted to “keep any kind of payment from objective search results�. “Objective search� the very thing that has made Google popular, hence his reluctance to tinker with its formula for success. In the second part of the question, Danny asked whether Google had given any thought to offering some form of “paid support� to allow webmasters a faster and easier way of communicating a problem with Google engineers. This was also a “no go� as far as Sergey was concerned as he believed that by offering this type of premium support it would sap resources and “slow down [Google’s] pace of development.�

As the “virtual fire-place� started to die down, Danny asked Sergey what was the worst thing about being at the helm of the worlds most popular and most analyzed search engine. After taken a few seconds to consider the question, Sergey offered a simple answer, “coping with the growth�. While many of us might think that we would love to be involved with a company growing as rapidly as Google, being in control of behemoth such as Google can be a daunting task for someone who has yet to celebrate his 30th birthday.

 
Lycos InSite re-launches with new look and easier submission interface
Lycos today announced the redesign and re-launch of their InSite paid inclusion service. Since February 2002, Lycos has battled to increase the popularity of its InSite service, struggling to compete with established companies such as Position Technologies. In an effort to take advantage of an estimated $1.7 billion industry, Lycos has listened to feedback from search engine marketers and with this re-launch, hopes to steal a significant share of the paid inclusion market. I recently sat down with Adam Soroca, group product manager for Lycos InSite and took a sneak peek at the revamped service.

The first thing you notice with the new service, is the enhanced look and feel of the website. The old InSite website suffered from too many assumptions. Lycos assumed you knew about paid inclusions and how to submit your website to the search engines. With the new design, Lycos caters more to the beginner or inexperienced search engine marketer, providing a simple explanation of the service being offered. For example, instead of labeling one service “Paid Inclusion� they have changed the name to “Search Engine Submission�. A subtle change, but one that instantly makes it easier for the inexperienced marketer to understand the type of service being offered.

Lycos wanted to move away from industry terminology such as “paid inclusion� and be more descriptive with their wording, hence using “search engine submission�, explained Adam Soroca.

The new interface also introduces several enhanced tutorial areas including an Introduction to Search Engine Marketing section and a How Search Works area. Both of these sections offer information on how search engines work and what benefit search engine marketing brings to a business. Everything is covered here, including layman’s terminology to describe how search engine spiders gather information from the Internet. Tom Wilde, global manager of search services for Terra Lycos explains, “Our goal with the new Lycos InSite interface is to educate advertisers and site owners on how paid inclusion works�.

In addition to making the site easier to understand, Lycos has updated the actual submission interface to make it more “user friendly�. Their URL Suggestion Tool allows anyone to quickly determine which URLs of their website should be submitted. Don’t know the names of the pages within your site or need some suggestions on which ones to submit? With InSite, you can spider your website and see a list of suggested URLs to submit using paid inclusion. While this is currently limited to spidering 50 URLs and does not group pages by folder, Adam tells me these will be added enhancements in the next version due in around 45 days.

The newly redesigned InSite service also includes:

• Easy site submission to FAST and Inktomi paid inclusion
• Distribution on top search engines like Lycos, HotBot, MSN and LookSmart
• Rapid inclusion and frequent refresh of content
• Detailed click, keyword and site optimization reports
• Cost calculators that estimate the paid inclusion costs
• Discounts for multiple submissions

While the Lycos InSite service utilizes the back-end technology of Position Technologies, the company hopes that the added extras, multiple submission discounts and a search engine tutorial will be more than enough to bring search engine marketers, of all levels and experience, flocking to use the InSite service.

 
Sergey Brin, co-founder of Google
Sergey Brin, the co-founder of Google sat down with Danny Sullivan at the start of day 3 of the SES conference to discuss the history and future of Google. Afterwards, I had a chance to meet with Sergey. Look for a more detailed report later today.


Andy Beal with Sergey Brin, co-founder Google

 
Overture introduces new matching technology
Overture has introduced new matching technology to better assist advertisers in putting their ads before relevant consumers. Overture Looks for Deep Matches

 
USATODAY.com - Gunning for search engines
Looks like the press are looking for the next big thing in search engine technology. This article speculates on the next steps by Yahoo and MSN. USATODAY.com - Gunning for search engines

 
Yahoo leaving Google
Is Yahoo getting ready to switch over from Google? In this article it is reported that Yahoo is about to start testing Inktomi at their Australian portal.silicon.com - Yahoo! ready to ditch Google

 
Inside Search Engine Strategies, San Jose – Day Two
Day Two of Search Engine Strategies, San Jose promised to step up the pace with the offering of three separate itineraries for search engine marketers to choose from. While many attendees were recovering from the Google Dance the night before (which should probably be re-named “Googlepalooza� as the open air event offered a soundstage with DJs, marquee tents, Segway rides and massage chairs all designed to sweep attendees up in further Google hysteria), they soon got down to business when Danny Sullivan took to the podium to give an unprecedented keynote address on the state of the Search Engine Industry.

While Danny started off his address with a comical look at the recent acquisition upon acquisition, he soon got down to the nitty-gritty of the future of search. With over 5 billion searches conducted in the month of June, he confirmed there is no doubt that the search engines are here to stay. Danny decided to look into his “crystal ball� and made some predictions of what is to come. Some important observations included:

• Yahoo will launch its new search engine sometime in 2004 with a combination of Inktomi, AltaVista and AllTheWeb technologies.
• MSN should also be ready to launch their own crawler in 2004, with the possibility of purchasing any of Ask Jeeves, FindWhat, LookSmart or even Google, to help speed up the implementation.
• AOL is likely to continue its partnership with Google as this remains a non-competitive relationship for them.

Moving on to audience reach of the search engines, Danny explained how Google’s current reach of 76% of all searches would be diminished in 2004. He predicted that Google’s total audience would reduce to around 51% with Yahoo at 25%, MSN at 15% and the other engines making up the remainder.

Discussing the future popularity of the search engines he suggested that Google might become a victim of its own popularity with both reporters and users experiencing “burn-out�. With tongue-in-cheek he predicted that Ask Jeeves would make valiant attempts to become the “Avis of search engines� by positioning itself as the #2 preferred search engine. He also believed that LookSmart would position itself as the most popular supplement to primary search results, continuing its current trend of being a provider to other search engines.

Turning to paid placement and paid inclusion, Danny expected to see growth and development in this side of the industry as search engines look to increase their Advertising revenue from their search results. Citing results from an IAB survey, Danny didn’t believe that search engine users would object to paid advertising as 64% of them are already aware that it exists and 52% of those do not care, so long as the paid advertising is relevant to their search. Drawing from his previous journalism experience, he estimated that in the coming years search engines would increase the amount of paid advertising shown on a search results page from an average of 25% to around 70%.

Danny wrapped up his keynote address by answering a question on everyone’s mind; “Will SEO still be important?� He strongly believed that search engine optimization (SEO) would still be a dominant part of the industry as there will need to be a balance between paid ads and organic listings.

While the Search Engines & Trademarks session concentrated on information that would be of interest to those involved with the legal aspects of a company’s campaign, there were some interesting comments that stood out.

The recent incident where eBay asked Google to remove any sponsored ads that included their trademarked name, drew claims of hypocrisy from the panelists. They pointed out that while eBay did not want companies to bid on the word “eBay�, one could go to Google and search for trademarked names such as “Barbie� and instantly see paid ads for the product on sale at eBay.com. The panelists also touched on cases that are currently working their way thru the legal system. They suggested that, while it is fair for a company to use trademarked names in comparative examples, the waters become very murky when simply bidding on a competitor’s brand name. The best advice from all of the panelists was to seek legal advice before bidding on the trademarks of any company.

A new topic to SES was “Cleaning up the Mess�; a look at how to clean-up spam that had been left by another SEO company. Many of the panelists discussed techniques for identifying spam including viewing Google’s cache of the site and the source code. In addition, Matthew Bailey of The Karcher Group offered an assortment of techniques for spotting spam and rectifying it. Some of these tips included:

• With Google’s PageRank fluctuating wildly over the past couple of months, he urged SEOs to not automatically assume that a low or zero PageRank meant a penalty on the website.
• However, if you do determine that a site has been banned by Google, fixing the problem and then sending an apology email to Google outlining the problems fixed and promising not to do them again, was the best approach to getting a ban lifted.
• Bailey also suggested viewing the website with a text viewer such as the one located at http://lynx.browser.org to determine how a spider might be viewing the site.

Shari Thurow of GrantasticDesigns.com also suggested some things to keep an eye out for when reviewing a website. She pointed out that a site might not be banned, but may be using techniques that were preventing it from getting listed. These included:

• A recently redesigned site that had switched from static content to dynamic.
• A newly implemented Robots.txt file might also have an adverse effect on a site’s ranking if not correctly formatted.
• The new use of cookies or session IDs might also be to blame for a websites sudden drop in ranking.

All of the panelists suggested that businesses should review the contract of any SEO firm being considered to ensure that they would not be taking any risks. A clearly outlined “anti-spam� policy was considered to be among the top things to look for when choosing an SEO. With the use of doorway pages being viewed one of the worst things an SEO could implement in an “organic� optimization campaign. However, as Danny Sullivan pointed out, using doorway pages for PPC was totally fine and acceptable. Although, he confirmed that using them for “crawler� listings would be bad for anyone’s website.

It seems that a new search engine statistic or survey is released every week. The Search Engine Ratings session promised to shed some light on exactly where all of this data is coming from. Up first was James Lamberti of comScore Networks to provide details on how his company collects information and what they know about search engine use. Lamberti explained that comScore uses data collected from more than 1.5 million online consumers who agree to have their Internet activity monitored passively. Unlike some consumer rating companies, comScore is able to track various types of Internet activity including searches, click-rates and conversions.

They are unique in that they are able to track online activity in addition to asking the normal consumer survey questions. The benefits of this were apparent when Lamberti offered two stunning statistics.

1. 15% of Google visitors do not actually go there to search. He gave an example that many people have Google set as their homepage when they launch their browser. This registers a visitor for Google even though no actual search was carried out.
2. 20% of consumers surveyed attributed their searches to the wrong search engine. For example, they may have said they went to AOL, but the data tracked by comScore showed they actually used MSN.

The remainder of the panel was made up of experts from Nielsen/NetRatings, Hitwise and Statmarket. While none of them could agree on percentage share of search engine users, between them they offered some very interesting statistics:

• While Google may be dominant in the US, in Japan, Yahoo receives 74.19% of all searches.
• There were 5.5 billion searches carried out worldwide in June 2003, up 28% compared to the previous year.
• In 2002, more than 25% of all online product purchases originated from a search engine.
• While 96.9% of US searches are carried out on US search engines, only 56.6% of UK searches were done on a UK search engine. In fact, the US Google is more often used in the UK than Google.co.uk.

The end of the ratings session also marked the end of the second day of Search Engine Strategies, San Jose. Day Three brings Google co-founder Sergey Brin to the Keynote address podium and advanced topics of search engine marketing and search engine technology are also introduced.

August 19, 2003
 
Wall Street Journal - Google article by Lee Gomes
I've noticed a lot of visitors to my blog searching for this article, so here it is...


Google Is Most Popular Search Site,
But Others Sometimes Do It Better


Is Google still the best search engine on the Web? It's a question you might want to ask God.

Do so by typing "God" into the Google (www.google.com) search bar. The results you get back, at least as of late last week, aren't exactly the high-quality sort on which Google built its reputation.

The top two listings had nothing to do with religion, but were an MP3 music site and a software operation called PHP-Nuke. Francisco Burzi, who runs the latter, says he and some pals tricked Google by having their personal Web sites all link to PHP-Nuke while making references to "God."

It sounds like the bad old days of Internet searching, when porn sites routinely turned up near the top in nonporn searches, a blight Google has been praised for ending.

Is Google slipping? More likely, it's that the chinks in Google's armor are more readily apparent, simply because so many people are out there banging on it.

Still, there are other ways to search the Internet than through Google, something Google's many fans might not appreciate. Some search industry gurus even preach heresy: that Google isn't the field's technology leader anymore.

First, though, a brief history of search.

In the Web's early days, if you wanted to know about "mortgages," the first generation of search engines would show you pages with references to the term. But, as porn sites quickly discovered, this approach is easily fooled, say by putting "mortgage" somewhere -- or dozens of times -- on your page.

Then, Jon Kleinberg, a Cornell University computer scientist, realized a better approach would be to forget about the contents of a page and concentrate instead on the people linking to it. It's known as "link analysis," as opposed to the earlier "text analysis." Prof. Kleinberg ran an IBM research project that tried to write software that would find the Web "communities" around a particular topic, like mortgages. You'd then go to that community, and see what sites it thought were best. A good idea, but the IBM crew couldn't figure out how to do it fast enough.

Enter Google, which in the late 1990s came up with its own variation of link analysis. Google's soon-to-be-famous "Page Ranking" system listed Web sites by their popularity, on the assumption that the best sites were those with the most people linking to them. It was slightly different from what IBM was trying because with Google, everyone, in effect, had a shot at voting at the best page, rather than a presumed "community of experts." It worked, and Google quickly became the No. 1 search engine. It holds that position today for many reasons besides its technology, like its clean design.

Lately, the Google folks have been downplaying the page-ranking system in describing their advantages -- if only because everyone else is now doing it. In fact, all search engines nowadays take many things into account when deciding how to list the pages in response to a query.

Though it is used more than any other site, Google actually has many competitors. One of the most technically interesting is Teoma. Founded by Apostolos Gerasoulis, a Rutgers University computer scientist, Teoma has figured out how to quickly find the communities that the IBM crew was looking for. Teoma was bought by AskJeeves in 2001, and now powers AskJeeves searches while also maintaining a separate site.

The advantages of this approach might not be immediately apparent to the casual visitor to the Teoma.com site. Pay attention, though, to the "refinements" you see on the right side of the screen after a search. Teoma's software has, in effect, found the "community" associated with your search, and is listing what related topics that community is "discussing." For "power blackout," the refinements Friday included "electrical surge" and "cost of downtime."

It's a great way to learn about a topic, or to find the precise thing for which you are looking, without having to actually go to a lot of links. AltaVista has a similarly useful, if slightly less complete, offering. But Google doesn't. That's one reason that Prof. Kleinberg says Teoma's technology has lately eclipsed Google's.

How's that? Something better than the vaunted Google? Draw your own conclusions.

What's indisputable is that the world of search engines is scene to more innovation and competition than many folks realize. There's even stock to fund this; the recent, reality-challenged run-up in tech stocks has increased AskJeeves's stock price almost 20-fold.

While Google is expected to go public soon, the economic rules of the search world are still being written. Will Google become the "Microsoft of search?" Or are the dynamics of the marketplace fundamentally different, in a way that will allow for two or three (or more) profitable players? How "locked in" do people get to a particular engine? How much better than Search Engine X does Search Engine Y need to be to get people to start using it?

The answers are all coming soon to a search engine near you.
WSJ.com - Portals

 
AltaVista Introduces Search Toolbar
AltaVista has decided it too needs a toolbar. Their version is similar to those offered by other search engines but also includes a handy translation feature. AltaVista Introduces Search Toolbar

August 18, 2003
 
Inside Search Engine Strategies, San Jose – Day One
Danny Sullivan’s Search Engine Strategies rolled into San Jose this week, bringing an unprecedented four days of search engine marketing advice (SEM) and news to more than 1700 attendees. If you still had reservations about the legitimacy of search engine marketing, one look at the impressive roster of exhibitors, sponsors and attendees would quickly dispel any doubts.

More than 48 companies, including Google and Yahoo, decided to exhibit at the event (the highest number of exhibitors ever for SES) and speakers included representatives from all of the main search engines as well as the top SEM companies.

At the immensely busy registration desk, a buzz was developing with attendees enthused about recent developments in the search engine industry. With Overture, Google and Lycos, just a few of the search engines expected to make some big announcements during the proceedings, the conference was expected to provide a lot more than just “how-to� information.

Day One of the conference had been designated as a “pre-conference� day with the sessions taking on two distinct tracts. Danny had decided to move all the beginners SEM sessions to this day and additionally take the opportunity to provide an annual update on the economics of the search engine industry.

As part of this exclusive insight to the world’s largest SEO conference, I decided to take a seat in many of the search engine economic sessions. A notable exception being my own presentation on “Search Term Research� (which I provided as part of the beginners itinerary).

One of the most interesting sessions of the day was unquestionably the Search Monetization Strategies. While none of the panelists could agree on what “monetization� meant, they all had some interesting information to share.

Sheryl Sandberg, VP of Global Online Sales & Operations for Google was the first to speak on the topic. Discussing the growth of Google, she shared with us that Google is not only the largest search engine property, but is also the fastest growing. Focusing on the “how do make money� side of Google’s operations, she offered that with more than one hundred thousand advertisers, eight-eight different interfaces and products in 11 languages, Google had taken great steps to secure its position.

Sandberg also shared with the audience the great success they had seen with their Google Search Appliance product, allowing any business to purchase an easy and effective search tool for their own website. With companies on board that include Boeing, Cisco and Xerox she confirmed that this is a growing market for Google. She also took the time to showcase the recently launched AdSense service, which allows the average website to display Google’s AdWords campaigns and receive commission on the click-thrus. The success of AdSense is in part due to the fact that Google is able to spider the website of the proposed partner and use an algorithm to determine which ads would be most relevant to the page being displayed. This format was far more accurate than simply asking the website owner which terms they thought were relevant to the page.

Finishing, Sandberg offered answers to audience questions which confirmed the following:

1. Google has no plans to introduce a “paid inclusion� or trusted feed service at anytime in the future.
2. While Google’s AdWords campaign does track the click-thru rates of an ad, they do not track how long a visitor remains on the advertiser’s website.
3. Commenting on eBay’s request to remove any ads that infringe on their copyright, Sandberg confirmed that these requests can be made by any company concerned about trademark or copyright infringement.

While Google is still the darling of the search engine industry, Yahoo has caused quite a stir with their recent acquisitions. Tim Cadogan, VP of Search for Yahoo explained some of the initiatives Yahoo had taken to improve their search offerings.

One of the most interesting Yahoo developments has to be their new Product search. While still in beta-testing, this service strikes an uncanny resemblance to Google’s new Froogle service. Perhaps it’s no surprise that the new service from Yahoo will also include sponsored listings from Overture.

Cadogan also describe some other steps Yahoo has taken to improve user access to search. These included:

1. Showing Yahoo Yellow Pages listings in search results for products or services that also include a zip code. E.g. Pizza delivery 95110
2. Search for Weather or Maps for a location will bring up relevant information not just search results.
3. Including a search box in Yahoo Mail accounts so that a user receiving an email on a product or service can search without leaving their mailbox,

With the addition of Tony Mamone of LookSmart and Jim Diaz from Ask Jeeves, a lot of information was shared. Look for more details in a future round-up of the session.

Another session of interest was the Advertiser Roundtable. This was an opportunity for respected experts in the search engine marketing industry to discuss future developments of the search engine technology, in particular PPC and Paid Inclusion.

Most of the panelists agreed that there needed to be a lot of improvements made to PPC or paid inclusion if the search engines wish to see marketers continue to use these mediums. Dana Todd of SiteLab International made a valid point when she complained that with all PPC solutions an advertiser must pay the same click-thru rate whether their ad was shown on one of the top search engine partners or on some lowly unknown search engine. She suggested that a model would need to be developed which would provide for different costs per click depending on the quality of traffic.

Kevin Lee of Did-It.com offered that there are two types of company that place high bids for search terms. Those that are very smart and those that are incredibly dumb. The smart bidders are the ones that track traffic and understand the value of their visitors, while the dumb ones simply keep increasing their bids without knowing if the high bid brings a ROI.

Asked whether PPC and paid inclusion would overtake Organic SEM, Frederick Markini of iProspect suggested that there will always be a need for a balance in online marketing. With PPC there is always a risk that a company will run out of money or no longer be able to keep up with escalating bids, he argued that organic SEM did not suffer from these factors.

The Industry Analyst Roundtable session brought together some of the industry’s best know analysts. Danny Sullivan and Chris Sherman of Search Engine Watch were joined by Brett Tabke of WebmasterWorld.com and Greg Notess of Search Engine Showdown.

This open forum took on a simple format with audience members interacting with the panelists. Some topics discussed, of which I will bring further details of after the conference, included:

1. Anecdotal evidence that simple paid inclusions did offer some assistance with obtaining better search engine ranking despite claims to the contrary by the search engines themselves.
2. The limitations of PPC; advertisers are limited to only being displayed for search requests that they have identified and bid on. Many search terms have no PPC bids on them.
3. The constant evolution of search engines. Google replaced AltaVista, will Nutch replace Google?
4. Should XML Trusted feeds be labeled as such, clearly identifying their placement in search results?

Day Two of the conference will revert to the normal format expected from SES and with three distinct tracts being offered, there should be lots of varied information to report back. In the meantime, please excuse me while I prepare for tonight’s “Google Dance� a soiree taken place at the Googleplex where I hope to track down a Google employee and find out exactly what is happening with their PageRank these days.

August 15, 2003
 
Outlook for Looksmart
Things are not looking too good for LookSmart's partnership with MSN

Microsoft "conducted a test on a small percentage of searches on its web site in the United Kingdom that eliminated the directory layer of search results in which our listings currently appear. Microsoft has indicated that it will expand this test across all searches on its web site in the United Kingdom starting as early as September 2003. The change would significantly reduce the paid clicks we receive in that geographic market during the remainder of the term of the agreement unless Microsoft elects to adopt another of our listings products... Microsoft has also indicated that it intends to conduct a similar test on a small percentage of searches on its web site in the United States starting in October 2003... Depending on the results of these tests, Microsoft may remove the directory layer in its current form from its web site in the United States at the expiration of the agreement." For the 3 months ended June 30, LOOK derived 65% of its revenues from its relationship with Microsoft. LOOK's agreement with Microsoft expires on December 3, 2003. It is thought that MSN could still renew its agreement with LOOK, but that the relationship could be diminished.
MSN Money - US:LOOK Recent Stock News: Investing

 
Search Engine Show to Highlight Industry Changes
Looks like the San Jose conference will be the biggest and best yet.

Show organizers also note that attendance is way up this year prompting the addition of a pre-conference just for tutorials.

"Seventy six percent of marketing executives that used search engine marketing rate it as more successful than banner-style advertising and 64 percent plan on increasing their spending," said Jupiter Research analyst Gary Stein.

See you there!

Search Engine Show to Highlight Industry Changes

 
Yahoo likely to keep AltaVista
Phu Hoang, Yahoo's senior vice president for engineering has indicated that they will likely keep the AltaVista brand and use it to test new technologies before implementing them on Yahoo search.

They also plan to keep Overture as a seperate company and while they hope to keep MSN as a customer, their acquisition of Overture took into account the possible loss of MSN. PCWorld.com - Will Yahoo Hold On To AltaVista?

August 14, 2003
 
Internet2 to change the face of the Web
Schools and Universities are starting to utilize Internet2 or "Abilene" as it offers faster speeds.

Just how fast is Internet2? Recently, scientists transferred 6.7 gigabytes of data, the equivalent of two feature-length DVD movies, across 6,800 miles in less than one minute. That is more than 3,500 times faster than a typical home broadband connection.


Where do I sign up!

As Belated Converts, Schools Keep Vigil for Internet2

 
Yahoo in Google's footsteps?
Yahoo might dip its toe in the realm of blogging and also has high hopes for its new search engine technology.
CIOL : News : Yahoo in Google's footsteps?

 
CGI Holding Corporation Reports Positive Net Income During Second Quarter and Expects Strong Third Quarter Results
CGI Holding Corporation, parent company of WebSourced, Inc (includes KeywordRanking.com and ProRanking.com) today announced it's quarterly results.
CGI Holding Corporation Reports Positive Net Income During Second Quarter and Expects Strong Third Quarter Results

 
Overture Licenses Contextual Ad Technology
Overture has partnered with Quigo to ensure better performance of their contextual ad technology. I had to smile after reading the very first quote offered by Quigo's CEO...

"Google doesn't do this," said Michael Yavonditte, Quigo's chief executive and a former executive at Alta Vista. "We train the artificial intelligence."

Everyone wants to be better than Google.
Overture Licenses Contextual Ad Technology

 
Search engine optimiztion guarantees
Many people have been saying "keep away" from SEO companies that offer guarantees. Jill Whalen does a great job of putting this into perspective. Legitimate Search Engine Optimization Company or Not?

August 13, 2003
 
Google does the math
Can't find a calculator? Let Google's new calculator feature help you out.

 
T-Online dumps Overture for Google
As I predicted, many of Overture's partners have decided that the acquisition by Yahoo is not a good thing for them. T-Online has decided excersise a "change-of-control clause" to get out of its contract. Overture was scheduled to provide commercial search results to T-Online's European properties until at least 2004.

The abrupt customer change is part of a heated and ongoing contest between Google and Overture, and could cast a shadow over the value of Yahoo's proposed acquisition, financial analysts said.

"It is certainly a risk to the combined entities' business," said Derek Brown, research analyst for Pacific Growth Equities. "There's a lot of uncertainty about how aggressive Yahoo-Overture plan to be in maintaining the affiliate network."
ZDNet UK - News - T-Online dumps Overture for Google

 
Have You Started Your Christmas Search Engine Campaign?
The dog days of summer are upon us and many people are looking forward to the beginning of football season and the onset of autumn. As your business settles into the third quarter of 2003 it's tempting to believe that there is plenty of time left before you need to think about your company's Christmas marketing campaign. After all, the leaves haven't even begun to change colors yet, so there's plenty of time left before you need to think about fourth quarter revenues. Right? Wrong!
Read the remainder of my latest article

 
Search engines moving away from Enterprise search
Ask Jeeves recently decided to diversify its business by selling off their Enterprise Search model.

Just a few years ago, Enterprise Search was seen as the "sexy" side of search and many companies raced to offer the service. However, web based search has climbed to new heights over the last few months and now many companies including Ask Jeeves and Inktomi are selling off their enterpise divisions.
Search engines refining focus

August 12, 2003
 
Optimizing Dynamic Pages - Part I
Dale Goetsch has published a beginners guide to dynamic pages and how to optimize them. In the first installment he does a great job explaining how spiders work and why they have difficulty with dynamic content. Optimizing Dynamic Pages - Part I

 
Terms of the Yahoo acquisition of Overture revealed.
It appears that Yahoo had been courting Overture for over a year before the two companies finally agreed on terms. Just six months after Yahoo started displaying Overture sponsored listings, Yahoo CEO Terry Semel began discussing a possible takeover with Overture CEO Ted Meisel.

The deal went flat in February and Overture instead purchased AllTheWeb and AltaVista. In May, Overture lowered its profit projections for the year sparking renewed talks with Yahoo.

As part of the takeover, Yahoo agreed to retain Meisel as a senior vice president—a position that will pay him more than he earned as Overture's CEO. Meisel, 39, will receive a $375,000 salary, up from his Overture salary of $290,000 last year, according to shareholder disclosures.

Yahoo also intends to give Meisel 80,000 shares of the company's stock if he remains in his new job for three years. The shares are worth $2.3 million, based on Yahoo's Monday closing price of $28.90 on the Nasdaq Stock Market.
Yahoo! Stalked Overture for Over a Year

 
Interested in Google's non-search developments?
Great article in eWeek reviewing the Google Search Appliance. This appliance allows companies to manage their own internal search engine and comes with a price tag starting at $28,000.
Google Revs Up Searches

August 11, 2003
 
The LookSmart stock roller-coaster continues. After analysts warned last week that LookSmart was too dependent on MSN, Kaufman Brothers has today upgraded from "hold" to "buy".
MSN Money - US:LOOK Recent Stock News: Investing

 
Marketleap is expanding into Europe with the hiring of Mikkel deMib Svendsen.
Marketleap Plans European and Asian Expansion

 
I'll be heading out to San Jose next week to speak at the Search Engine Strategies conference. While I'm there, I plan on writing daily reports on the industry and passing on any interesting information I learn. Be sure to check back here Monday 18th thru Thursday 21st.
Search Engine Strategies San Jose - August 18-21, 2003

 
Could a new search engine called Nutch be the rival for Google everyone has been waiting for? Nutch is due to launch this fall, but why might this small start-up be the one?

Nutch is an open-source search engine, which will challenge Google in the same way Linux challenges Windows. It is hoped that by making the search engine's code free and accessible, developers all over the world will contribute to making it the best search engine in the world.
Business 2.0 - Magazine Article - Watch Out, Google

August 08, 2003
 
The latest comScore Media Metrix stats show Google is widening the gap in search engine user reach. Just a few months ago, Google, MSN and Yahoo were within a few points of each other. Google now sees 32% of all searches at it's site and with partnerships, reaches 76% of all search engine users. Search Engine Stats - Google Rules the Roost

 
iVillage is the latest struggling website to turn to Google in hopes of generating higher revenues. The deal will place Google's paid search and contextual ads in from of iVillages 15 million monthly visitors. Google Inks iVillage Deal, Makes AdSense Changes

 
After all this time, I've figured out that I am a MOUSE. Are you are MOUSE too? ;-)
CNN.com - Are you a Web addict? - Aug. 7, 2003

August 07, 2003
 
Mamma.com has released their second quarter results. Sales increased by 71% and EBT increased by 30%. Read their press release Intasys' Mamma.com Increases Sales by 71% and Earnings Before Taxes by 30% in Q2 Over Last Year

 
If you're looking for an easier way to keep track of the different search engine related forums, head over to the Marketing Forum Watch. Their forum tracking service will allow you to select which forums you wish to monitor and which topics.

There isn't the option to track messages posted by a particular member or containing a specified phrase, but if the demand is high, we'll probably see those options added. Anyway, I've added it to my list of bookmarks, so should you.

 
Look for the official launch of SEMPO at the San Jose SES conference. The Search Engine Marketing Professional Organization has been created by SEO's to promote the ethics and benefits of search engine marketing. The board of directors is made up of some impressive names and the group has the backing of Danny Sullivan.

SEMPO hopes to increase awareness of SEO but has no plans to regulate the industry.
Read more on SEMPO

 
English PPC firm, Espotting has complete it's latest round of hiring, adding 10 new members of staff. The company is being acquired by FindWhat for $163 million.

 
It appears that Google's Adsense service has taken off since they started offering it to small businesses back in June.

August 06, 2003
 
Google has launched a service that emails you news alerts based upon your required searches. This is perfect for anyone who wants to track mention of their business or competitors.

 
WebSourced, Inc which owns search engine marketing firms KeywordRanking.com and ProRanking.com, today announced that it has acquired Cherish.com and plans to enter the online dating industry.
WebSourced, Inc to Put Romance Back Into the Online Dating Industry With the Acquisition of Cherish.com

 
Google has added a new new function to their search. You can add a tilde or "~" before any word to have Google also look for synonyms of that word. The new feature is a welcomed addition and will especially help researchers who are searching for information on a topic but are unaware of the industry terminology.

 
Danny Sullivan's great Search Engine Watch has update the latest audience reach figures for the search engines.

August 05, 2003
 
Ok, here are some extracts from the Barron's article.

"Google hands over 80% of paid search revenue to its partners. Since Google entered paid search early last year, Overture's payout percentage rose to more than 60% from about 50%, cutting its margins."

"Any new search engine Microsoft rolls out could be especially damaging to LookSmart, which gets about two-thirds of its revenues from being MSN's search tool. (Microsoft also uses Overture and Inktomi, both owned by Yahoo!)"

"And Ask Jeeves wants to boost its brand through a marketing campaign while still using Google as its paid search partner. Ask Jeeves, however, was used in only about 3% of U.S. Web searches in June."

"LookSmart and Ask Jeeves fetch about twice their long-term expected annual earnings growth rate, according to Thomson Financial/First Call. Those two and FindWhat.com trade above their historic median premiums to the Standard & Poor's 500 Index, according to Thomson Financial/Baseline.

Of course, these smaller players may continue to grow along with the market -- and somebody may acquire one of